Privacy policy

At Boca Bella LLC (“we,” “us,” or “our”), your privacy is critically important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.bocabella.com, use our services, or interact with us online.

By using our site, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

Personal Information You Provide

  • Full name
  • Email address
  • Shipping and billing addresses
  • Phone number
  • Payment details (processed securely via third-party processors)
  • Account login credentials (if applicable)

Automatically Collected Information

  • IP address
  • Browser type & version
  • Device information
  • Pages visited and time spent
  • Referring site or link
  • Cookies and other tracking technologies

2. How We Use Your Information

  • Fulfill and manage purchases, orders, and returns
  • Improve website functionality and user experience
  • Send order confirmations, shipping updates, and customer support responses
  • Deliver marketing emails, SMS messages, or promotions (with your consent)
  • Comply with legal obligations and prevent fraud

3. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share data with:

  • Trusted third-party service providers (e.g., payment processors, shipping partners, email marketing platforms) strictly for service fulfillment
  • Law enforcement or regulatory authorities if required by law or subpoena
  • Affiliated companies under Boca Bella LLC with the same privacy obligations

4. Cookies & Tracking Technologies

We use cookies and similar tools for:

  • Site analytics (Google Analytics, Meta Pixel, etc.)
  • Cart functionality and session storage
  • Retargeting ads and marketing campaigns

You can adjust your cookie preferences in your browser or use opt-out tools provided by platforms like Google and Facebook.

5. Your Rights & Choices

Under CCPA (California Residents):

You may:

  • Request disclosure of the categories and specific pieces of personal data we’ve collected
  • Request deletion of your personal data
  • Opt out of the sale of personal data (we do not sell your data)

To exercise these rights, contact us at: privacy@bocabella.com

Under GDPR (EU Residents):

  • Access, correct, or erase your personal data
  • Withdraw consent at any time
  • Lodge a complaint with your local data protection authority

6. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, comply with our legal obligations, resolve disputes, and enforce our policies.

7. Data Security

We implement industry-standard safeguards to protect your personal data, including SSL encryption, firewalls, secure payment gateways, and access controls. However, no online transmission is 100% secure, so we encourage you to use strong passwords and protect your login credentials.

8. Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect or solicit information from anyone under the age of 13. If we learn that we have collected personal data from a child, we will delete it immediately.

9. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, with the “Effective Date” updated accordingly. Continued use of the site signifies your acceptance of the changes.

11. Contact Us

If you have any questions about this Privacy Policy, your data, or your rights, please contact us at:

Boca Bella LLC
150 E Palmetto Park Road, Suite 200
Boca Raton, FL 33432
Email: support@bocabella.com